Lotus Traveler not working for iPhone / iPad

Lotus Traveler is working for Nokia Symbian but not for iPhone and iPad. You are able to login in Lotus Traveler website (example: http://server.domain.com/servlet/traveler) and generate the Apple profile. You would not " Cannot Get Mail" error (as shown below) after you installed the Lotus Traveler profile.

Cannot Get Mail

Lotus Traveler not working for iPhone / iPad

Lotus Traveler is working for Nokia Symbian but not for iPhone and iPad. You are able to login in Lotus Traveler website (example: http://server.domain.com/servlet/traveler) and generate the Apple profile. You would not ” Cannot Get Mail” error (as shown below) after you installed the Lotus Traveler profile.

Cannot Get Mail

Solution

This is most likely cause by the disabled HTTP Method. Check you Lotus Domino’s Notes.ini file and make sure you only disable TRACE in for HTTP method. Nothing more. The configuration should be like this:

HTTPDisableMethods=TRACE

Remove any other parameters in this HTTPDisableMethods other than TRACE method.

After modify the notes.ini, issue the following command in the Domino Console:

tell traveler quittell http quit

load http

load traveler

Delete existing Lotus Traveler profile from your iPhone/iPad and regenerate again from your Lotus Traveler server website.